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Code of Conduct and Complaints Policy

Message from the CEO and Owner of Junipurr Jewelry

Doing things the right way is one of our most important values at Junipurr Jewelry. We work hard every day to make high quality gold body jewelry accessible to safe and professional piercers. We hope this enhances the lives of piercers in our community, our country, and all over the world.

To be clear about what we mean when we talk about doing things right; not only does that mean that we provide products that are beautifully made, fairly priced and of exceptional quality, but it also means that every step we take in making those products is taken with ethics and integrity in mind. We source material only from suppliers who have proven positive human rights records, we ensure our supply chain is of the highest integrity and robustly monitor our entire operation for compliance with our code of conduct.

Doing things right is not optional at Junipurr Jewelry. Working with us means making a commitment to upholding our company's values and following the code of conduct outlined in this document. We as a company, would like to thank you for upholding our values and helping us to be the best company we can be.


Sincerely,
Jennifer Mo (JMo)
CEO, Owner of Junipurr Jewelry

Scope

This Code of Conduct and Complaints Policy (the “Policy”) is applicable to all shareholders, workers (including employees, contractors and Pro Team members), suppliers, and customers (collectively, “community members”).

Decision-Making and the Policy

When making a decision, ask yourself the following:

  • Is it legal?
  • Does it comply with Junipurr’s Code of Conduct?
  • Does it reflect our Core Values?
  • Does it respect the rights of others?
  • If you are unsure about any of the answers, ask.

Inclusion, Protection against Discrimination, and Accommodation

Junipurr believes diversity and inclusion strengthens our company.

Discrimination means differential treatment on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or any other enumerated ground under the Human Rights Code (the “protected groups”).

Junipurr is committed to ensuring its community members are free from discrimination in respect of their interactions with the company. Junipurr is also committed to providing reasonable accommodation, where appropriate, up to the point of undue hardship, to stakeholders that require accommodation due to their membership in one or more protected groups.

Harassment

Junipurr has a zero-tolerance policy for any form of violence or harassment, including sexual harassment. We expect all community members to treat one another with dignity and respect.

Under this Policy, the following terms are defined below:

harassment” means a course of vexatious comments or conduct against a community member that is known or ought reasonably to be known to be unwelcome, including sexual harassment.

"sexual harassment” means engaging in harassment of a community member because of sex, sexual orientation, gender identity or gender expression and making a sexual solicitation or advance where the person making the solicitation or advance is in a position to confer, grant, or deny a benefit or advancement to a community member and the person knows or ought reasonably to know the solicitation or advance is unwelcome.

violence” means use, or attempted use, of physical force against a community member that could cause physical injury. Violence also includes a statement or behaviour that a stakeholder could reasonably interpret as a threat to use physical force against them that could cause physical injury.

Prohibited Behaviour

The following behaviour is prohibited:

  • Discrimination on the basis of any protected ground under the Human Rights Code.
  • Violence, harassment and sexual harassment.
  • Threats or intimidation.
  • Bullying.
  • Assault.
  • Blatant or intentional disregard for the safety or well-being of another.
  • Retaliation against individuals who have made a complaint under this Policy.
  • Any other act considered by Junipurr to be a violation of this Policy, whether or not specifically set out above.

Health & Safety

Junipurr Jewelry conducts business in accordance with applicable health and safety requirements and strives for continuous improvement in its health and safety policies and procedures. All our employees and clients are expected to perform their work in compliance with applicable health and safety laws, regulations, policies and procedures and apply safe work practices at all times in all locations.

Speaking Up

All community members are expected to comply with this Policy.

Junipurr encourages all community members to report any violation of this Policy. Junipurr treats complaints under this Policy seriously and will seek to resolve complaints made in a manner that is appropriate in the circumstances.

To make a report, please contact: conduct@junipurrjewelry.com.

Junipurr will take steps to ensure that any complaint received is treated confidentially, to the extent possible, and dealt with appropriately.

Acknowledgement

By applying for and/or activating your Junipurr account, you acknowledge that you have read and agree to abide by the Policy and understand your responsibilities related to it. You further agree to cooperate in any investigation of violations of this Policy.

Updated on May 29th 2021